Operations Supervisor

Company Name:
Waste Industries
Select, supervise and train employees in their respective position to ensure safe, professional and efficient service in assigned branch. Provide leadership which results in positive employee/employer relations and a professional corporate image.
Essential Functions
Personnel ? Recruit, interview, hire, train and discipline all product line personnel. ? Practice progressive discipline with all employee performance issues. ? Ensure proper completion of paperwork for drivers including truck reports, driver logs and vehicle inspections daily. ? Ensure proper scheduling of drivers and toter/helpers. ? Conduct an annual review on each employee's job performance evaluation and submit for approval any changes to an employee's compensation. Operations ? Establish priorities to meet customer service commitments. ? Monitor customer satisfaction by ensuring daily completion of routes, customer receipt of containers and pick-ups of special and missed stops. Resolve customer complaints and issues ? Assist in the completion of scheduled route audits. ? Direct collection and disposal services to best utilize personnel and equipment. ? Establish and review productivity standards at each phase of the operation. ? Enter appropriate product line productivity into operating system on a daily basis. ? Maintain inventory of supplies (i.e., gloves, Gatorade, safety equipment, etc) with authorization of Facility/General Manager. Safety ? Promote an effective safety program that seeks to prevent accidents, avoid injuries and recognize safe employees. ? Investigate accidents and prepare necessary paperwork. ? Ensure route observations are completed on a routine basis. ? Schedule, plan, and conduct safety meetings (monthly). ? Ensure proper supply and usage of all safety equipment.
Education/Experience Requirements
High School diploma or general education degree (GED) required.
Associates or Bachelor's degree preferred.
Prior experience in the waste industry or transportation industry and/or experience driving trucks preferred.
At least one (1) year supervisory experience OR one (1) year as a Waste Industries' Lead Driver required.
Date Posted: 11/17/2014
Position ID: 2623

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