Loss Prevention Investigator

BASIC FUNCTION:
Completes constructive follow-ups on external and internal white collar fraud investigations to minimize Bank losses.
POSITION RESPONSIBILITIES:
Investigate fraud losses for various cases such as ATM operations, overdrafts, direct deposits, non-sufficient funds, elderly financial abuse, internal fraud and identity theft. Collect sufficient information using investigative techniques, internal Bank systems and external resources to support criminal prosecution.
Provide assistance to higher management in reviewing Bank products to determine internal and external fraud potential.
Maintain thorough working knowledge of Bank-wide office procedures and back office operations by learning their practices, procedures and policies to identify gaps and the potential for fraud.
Review suspicious activity in daily and weekly fraud detection reports and escalate confirmed fraud cases to management to minimize Bank loss, give visibility to management and comply with regulation.
Input confirmed fraud cases into the Bank's enterprise case management system and file suspicious activity reports (SARs) on these cases per FDIC guidelines.
Compile thorough cases to present to authorities and prosecution and testify in court as required.
Maintain strong relationships with other financial institutions and law enforcement officials as required to develop a joint case with supporting documentation on fraudulent activity affecting single or multiple individuals or companies. Stay abreast of current trends and tactics.
Advise management of unusual situations and unforeseen problems.
Manage Fraud Analysts as requested and as required by absence of their manager. Maintain work and performance-related metrics for staff.
Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
Promote an environment that supports diversity and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
The position works under general supervision of the Assistant Loss Prevention Manager.
Responsible for managing a team of Fraud Analysts as requested and as required by managerial absence.
BASIC QUALIFICATIONS REQUIRED:
Bachelor's degree and a minimum of 2 years' proven financial services investigation or fraud experience, OR in lieu of a degree, a combined minimum of 6 years' higher education and/or work experience, including a minimum of 2 years' proven financial services investigation or fraud experience
Proficiency with personal computers as well as pertinent software packages
Strong communication skills
Ability to work with all levels of personnel
Proven analytical skills
IDEAL QUALIFICATIONS PREFERRED:
Knowledge or experience in law enforcement or white-collar crime
Previous supervisory experience
ABOUT M&T
At M&T, we strive to be the best place our employees ever work, the best bank our customers ever do business with and the best investment our shareholders ever make. So when looking to advance your career, look to M&T. As a top 20 US bank holding company and one of the best performing regional banks in the country, we offer a wide range of performance based career development opportunities for talented professionals. And through our longstanding tradition of careful, conservative and consistent management and a strong commitment to the communities we serve, we continue to grow with a focus on the future.
Apply today at www.mtb.com/careers!



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