Express Service Advisor - Automotive

Millsboro Chrysler DJR in Millsboro, DE is looking for an Express Service Advisor to join their team!

Express Service Advisors:

  • Ensure that customers receive prompt, courteous, and effective service

  • Drive the sale of technicians' time to meet departments sales forecast

  • Prioritize required services, and be prepared to provide options upon request.

  • Keep customer informed on completion times, service expenses, and possible changes.

  • Know the product well enough to answer characteristic and operational questions regarding customer?s vehicle

  • Ensure customer has a positive dealership experience

As a Customer Service Advisor, you will be experienced and aware of the latest customer service practices and be a persistent problem solver. We have determined some factors that may enable your success as a customer service advisor:?

  • Experience in a Express Lane Advisor role strongly preferred

  • Customer facing experience,?

  • Must have computer proficiency

  • Valid driver's license


Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.